Synopsis:

Decades of research shows that the majority of improvement initiatives fails to meet performance expectations. We believe this performance expectation disconnect occurs because of:

• a lack of leadership involvement and ongoing, effective engagement
• specific desired behaviour changes aren't adequately identified and prioritized

Typically, we see organizations speaking about behaviour in a generalized manner. They use “behavioural” clichés and general behavioural statements and don't define specific, pinpointed leader, and performer desired behaviours.

Behavioural Science (behaviour is defined as “what I say or do”) complements Change Management’s focus on people’s thoughts, feelings, and attitudes. It is behavioural science that has the most immediate impact on behaviour change adoption and sustainability. We have demonstrated that behavioural science, used in conjunction with Change Management, improves user change acceptance and yields more sustainable results, especially in white-collar, technical, service, and professional environments.

accomplir® has pioneered next-generation improvement toolsets by embedding key Behavioral Science concepts into Lean Sigma, Business Process Management, and technology/digital deployment methodologies.

This presentation takes a practitioner’s viewpoint focusing on behavioural science key concepts and selected tools applicable to both the participants’ personal leadership behaviours as well as their change initiative project management roles and responsibilities.

Learning Objectives:

• Learn the essentials of behavioural science and the importance of

          (1) pinpointing behaviour

          (2) providing positive consequences to accelerate and sustain behaviour change

• How to pinpoint and activate attendee’s personal leadership development priorities
• Differentiate between behavioural science and change management methodologies
• Understand what are the key accomplir® Integrated Methodology tools used in a digital transformation project context

Be sure to download the pre-event excercise in the confirmation email.

PDUs:

1.0 (Leadership)

Agenda:

6:30 PM - Welcome & Opening
6:35 PM - Presentation Begins

7:35 PM - Q&A
7:55 PM - Closing Remarks

8:00 PM - Conclude

Fees: (Subject to HST)
PMI Toronto Members (login prior to registering) - Complimentary
Non-Members and Guests - $10.00

Speaker:

Paul Fjelsta

Over forty years of consulting, Paul has assisted Fortune 1000 clients measurably improve quality, costs, and productivity through development and delivery of major change programs focused on business process improvement and management, business-driven technology deployment, and leadership development.

Paul’s journey began in the 1980’s with a focus on applying Deming and Japanese TQC methodologies. In the ‘90s, Paul joined The Rummler-Brache Group (RBG) delivering engagements utilizing RBG’s Best Practice Business Process Improvement & Management methodology (clients included 3M, Applied Materials, Brown & Root, Cargill, Chevron, Citibank, Haliburton, H-P, Imation, Kraft Foods, US Intelligence Community, and Toyota).

Paul launched accomplir®, Inc. in 2003 to develop next-generation improvement toolsets integrating Behavior Managementsm into process improvement and IT / digital deployment methodologies. Over the last fifteen years, these toolsets have been used in numerous engagements to improve change initiative people-dimension outcomes, results and ROI.